Experience Beyond Sight Buy Ticket

Experiential Tour


The Dialogue in the Dark Exhibition / Experiential Tour consists of a series of rooms in complete darkness.

The concept of Dialogue in the Dark is simple, visitors are led by visually impaired guides in groups through specially constructed dark rooms in which scent, sound, wind, temperature and texture convey the characteristics of daily environments – for example a park, a city or having a drink in a local stall. The daily routines become a new experience.

A reversal of roles is created: people who can see are taken out of their familiar environment. Blind people provide them with security and a sense of orientation by transmitting to them a world without pictures. The tour itself lasts 45 minutes but the effects can last a lifetime.

Experience Centre Operation Hours:
Monday – Friday

Time: 10 am – 6 pm (Last admission at 5.00 pm)

Closed on Weekends & Selected Public Holidays
(Please contact us for Special Arrangement / Reservation)

Experience Ticket Pricing:
Adult (18 and above) RM30
Youth (13 – 17 years) RM25
Child (7 – 12 years) RM20

Experience Center Location:
Dialogue in the Dark
LG-05-06, Lower Ground Floor
The Weld
No 76, Jalan Raja Chulan
50200 Kuala Lumpur


What is the duration of the tours?

The visit takes 45 minutes to 1 hour to complete.

The visit will be in groups of 8 people (maximum) with time slots of every 15 minutes in intervals on a daily basis within operation hours. For instance:

Slot 1: 10.00am – 11.00am

Slot 2: 10.15am – 11.15am

Slot 3: 10.30am – 11.30am

Slot 4: 10.45am – 11.45am

Slot 5: 11.00am – 12.00am

Because of the total darkness in the exhibition, is it safe?

Yes, it is safe. Although the exhibition will be totally dark ,visitors shall not worry as they will be guided by highly trained guides. In addition there are other safety precautionary measures such as cameras and a well designed evacuation plan.

How can I pre-register for the exhibition / experiential tour?

You may Book Online  or Contact Us.

Can I just do a walk-in registration for the exhibition / experiential tour?

Yes, you can. However, the slots are on first come first serve basis. As capacity is limited, we would recommend that you pre-register first.

I am a non myKad (Malaysian Identity Card) holder. How much is the admission tickets?

Admission ticket price is the same for both myKad and non myKad holders and is as below:

Adult – RM30 (18 and above)

Youth – RM25 (13 – 17 years old)

Child – RM20 (7 – 12 years old)

Is there anything I should look out for before the exhibition / experiential tour?

All light emitting devices such as watches, cellphones, cameras, or glow-in-the-dark items must be taken off before entering. Lockers will be provided for your personal belongings. Please wear comfortable clothes and shoes. Outside food or beverages are not allowed, but as part of the experience, drinks can be purchased during the tour (with cash only). In the Kopitiam, we only accept cash, small change in MYR currency should be prepared.

Do I go through the darkness alone?

No, each group with a maximum of 8 people is accompanied by one of our trained guides. He / she remains throughout the journey leading the group through all the galleries.

And if I want to come with a larger group?

Then we divide the group into several small groups. The guided tours start every 15 minutes.

Why can’t I go with more than 8 people in a group?

For safety and quality reasons, a guide is responsible for a max of 8 persons to produce the optimum dark experience.

Can I also visit the exhibition if I come with less than 8 people?

Visitors may also book individually. You may then be placed with a group of other visitors in a single tour.

Can I book a guided tour in a foreign language?

Tours are available on request in different languages. Just indicate this request when you place your booking. Tours are primarily in English but also available in Malay & Mandarin at this moment.

When should I come to collect my tickets?

Reserved tickets must be collected not later than 15 minutes before the tour starts. After this deadline, the reservation is automatically released. You are kindly requested to notify as soon as possible of any changes or cancellations.

What if I am delayed?

If you find that you are delayed, you should inform us as soon as possible. At best we can possibly grant you admission to a tour at a later date or time, subject to availability.

Why should I purchase drinks in the kopitiam?

A Kopitiam is located at the end of your journey through the galleries of Dialogue in the Dark. Here’s an opportunity for you to talk and interact with you guide and the other participants and to exchange thoughts about your dark experience with them. You can purchase a drink and/or a snack at the Kopitiam and pay for it as part of the experience.

Is there washroom / toilets in the dark?

There is no toilet in the exhibition. We recommend you to visit the washroom in advance before the tour. If you need to use the washroom during the exhibition, you may raise your request to the guide and will be led out.However we do not recommend this as it will create a disruption in your own dark experience as well as the rest of the visitors in your group.

What do I do if I cannot stand the darkness unexpectedly?

If at any time, you experience discomfort in the dark and need to go out of the exhibition, please verbally alert the accompanying guide and he /she will get someone to safely guide you out to the light

Is there a risk when I come into the light again?

No, there is no risk. At the end of the exhibition, the guide will bring you out into the light in stages. There is initially dim light, so your eyes can adjust to the light again gradually. In this manner, every health risk is excluded.

Can young children visit the exhibition?

For children, we recommend children aged 7 and above. If you wish to enter as a family group, you decide if your child would be ready and able to experience 1 hour in total darkness. Do note that we do not provide baby-sitting or child-minding services.

Can those with special needs visit the exhibition?

Please indicate any special needs at time in advance (during booking) so that we may schedule the necessary arrangements for you.


  • We will provide a manual wheelchair and a special guide. For people who use an electric wheelchair, it is necessary to change into our own mechanical wheelchair.

Limited mobility

  • For people who are dependent on walking aids, it may be necessary to use our wheelchair. An additional guide will be assigned to look after him / her.

Hearing impaired

  • In the darkness, hearing is of utmost importance. If you are affected in this area, please let us know. We have already had good experiences with hearing impaired visitors. It is recommended to have a sign language interpreter present. However, if there is none, we can assign an additional guide to provide tactile hand signals, so even if in the dark, communication can take place.

I’m pregnant, can I visit the exhibition?

  • If you are in your advanced stage of pregnancy, please let us know so that the guide can take measures to ensure your safety, eg. prevent collisions, etc

Can I take my baby into the exhibition?

  • This is not recommended. You may take in an infant into the exhibition at your own risk. Do place the infant in a sling strapped to your body as it is recommended to keep both your hands free to explore the exhibition.




A member of :

coalition for business integrity logo

DID Experiential Centre

LG-05-06, Lower Ground Floor,
The Weld,
No 76, Jalan Raja Chulan,
50200 Kuala Lumpur

Buy ticket button


The concept of “Dialogue in the Dark” and its related trademarks are the intellectual property of Dialogue Social Enterprise GmbH. http://www.dialogue-se.com